Privacy Policy

Effective Date: 24/3/2026
Website:nexplan.com.au

1. Introduction

NexPlan (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

This Privacy Policy explains how we collect, use, disclose, and store your personal information when you use our website.

2. What Information We Collect

We may collect the following types of personal information:

  • Name

  • Email address

  • Phone number

  • Business details (if relevant)

  • Any information you provide via contact forms or enquiries

We may also collect non-personal information such as:

  • IP address

  • Browser type

  • Pages visited and usage data

3. How We Collect Information

We collect information when you:

  • Submit a contact form

  • Contact us via email or phone

  • Use or browse our website

  • Engage with our services

We may also use cookies or similar technologies to improve your experience.

4. How We Use Your Information

We use your information to:

  • Respond to enquiries

  • Provide our services

  • Improve our website and user experience

  • Send relevant updates or communications (if you opt in)

5. Disclosure of Personal Information

We may disclose your information to:

  • Service providers who help operate our business (e.g. hosting, IT, marketing tools)

  • Professional advisors (e.g. legal, accounting)

  • Government authorities where required by law

We do not sell your personal information.

6. Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorised access, or disclosure.

However, no online platform can guarantee complete security.

7. Access and Correction

You have the right to request access to the personal information we hold about you and request corrections if it is inaccurate.

To do so, please contact us using the details below.

8. Cookies

Our website may use cookies to:

  • Enhance user experience

  • Analyse website traffic

  • Improve functionality

You can disable cookies through your browser settings.

9. Third-Party Services

We may use third-party tools (such as analytics or marketing platforms) that collect data in accordance with their own privacy policies.

10. Overseas Disclosure

Some of our service providers may store or process data overseas. By using our website, you consent to this disclosure.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us:

Email: info@nexplan.com.au
Website:nexplan.com.au